Global Clinic Docsv1.0
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Pricing

Itemised cost breakdowns, home-market savings, and all-inclusive packages.
AreaPublic site
Route/pricing (exact match)
RolesPublic (no sign-in required)
Doc keysite-pricing

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Purpose & Business Context

The Pricing page exists to defeat the single biggest objection in medical travel: the fear of a vague quote that balloons on arrival. It shows a fully itemised all-in estimate for a chosen procedure, line by line, and sets that estimate against home-market prices so the saving is concrete and the cost is trusted.

Commercially, transparent, escrow-backed pricing is what makes a large cross-border payment feel safe enough to make. By pairing every itemised estimate with a savings comparison and an upfront-pricing promise, the page converts price anxiety into confidence before the visitor ever requests a quote.

Screen Overview

A server-rendered page with the shared chrome and a teal page hero, then three stacked sections: a cost breakdown section built around the client-side PricingExplorer, an all-inclusive packages grid, and an upfront-pricing promise card.

The PricingExplorer is a procedure selector over two side-by-side cards: an itemised estimate (grouped into Treatment, Hospital, Travel & stay and Services, ending in an all-in total) and a what it costs at home card (the all-in price against a table of home-market list prices and the saving for each).

Controls & Components

  • Page hero: eyebrow, title, subtitle and three stats (typical savings vs US, itemised lines, escrow-protected).
  • Procedure selector: chips for each priced procedure (for example Coronary Artery Bypass, Total Knee Replacement, Dental Implant, Hair Transplant); the active chip is filled teal.
  • Itemised estimate card: line items grouped by Treatment, Hospital, Travel & stay and Services, each group subtotalled, ending in an All-in estimate and an 'indicative, a final quote follows a medical review' note.
  • What it costs at home card: the Global Clinic all-in figure with a save-up-to percentage, then a home-market table (country, local price, you save) covering markets such as the United States, United Kingdom, Australia, Canada and the UAE.
  • Packages grid: all-inclusive bundles, each with a name, tagline, from-price, an includes list, a best-for note, an optional Popular badge, and a Get this package button.
  • Upfront-pricing promise card: a reassurance block on escrow, refunds and indicative pricing, linking to the Quality page.

Field Definitions

  • Cost group: The category a cost line belongs to: Treatment, Hospital, Travel & stay or Services. Each group is subtotalled.
  • Line item: A single itemised cost (for example 'Surgeon & assistant fee') with an amount and an optional note.
  • All-in estimate: The sum of every line item: the transparent total the patient sees for the selected procedure.
  • Reference / local price: The typical home-market list price for the procedure; each home market is derived from a country factor applied to the reference.
  • Save up to %: The approximate saving of the all-in estimate versus a home market's local price.
  • Package: An all-inclusive bundle with one from-price covering clinical care plus accommodation, transfers and concierge, with a best-for audience.

User Actions & Workflows

  1. Read the hero to anchor expectations (typical savings, itemised not bundled, escrow-protected).
  2. Pick a procedure chip to load its itemised estimate and savings comparison.
  3. Read the itemised estimate top to bottom; each group is subtotalled and the all-in total sits at the foot.
  4. Compare the all-in figure against the home-market table to see the saving for your country.
  5. Scan the packages for a single-number option, or press Get this package, or read the upfront-pricing promise and follow the link to Quality.

Reached from: the Pricing item in the primary nav and the brand logo via Home.

Leads to: the patient portal (/portal) from each package's Get this package button, and the Quality page (/quality) from the upfront-pricing promise link.

Pairs with: the Treatments page (which shows the indicative From price this page itemises) and the marketplace (where the per-clinic price is requested as a quote).

Business Rules & Constraints

  • The all-in estimate is exactly the sum of the visible line items: no hidden fees.
  • Prices are indicative; a final quote follows a medical review of the patient's records, and complications or a longer stay can change the total.
  • Savings are computed per home market by applying that market's factor to the reference price, then comparing to the all-in estimate.
  • Funds are escrow-protected and release to the hospital only as care milestones are verified, with a full pre-arrival refund.
  • Public screen: fully browsable without an account; Get this package leads into the portal.

Data Dependencies

The PricingExplorer reads costBreakdowns (the itemised procedures), homeMarkets (the comparison table) and the helpers breakdownTotal and savingsPct from lib/data. The packages grid reads packages. The hero copy and promise card are authored on the page.

  • costBreakdowns: itemised cost lines per procedure
  • homeMarkets: the home-market comparison rows and factors
  • breakdownTotal / savingsPct: the all-in total and savings maths
  • packages: the all-inclusive bundle cards

Error Handling & Edge Cases

  • If the selected procedure key has no breakdown, the explorer falls back to the first available breakdown rather than erroring.
  • Cost groups with no lines for a procedure are skipped, so a simpler procedure shows fewer groups cleanly.
  • The page is otherwise static, so a visitor sees no loading or fetch-failure states.
  • Mobile: the two pricing cards stack into a single column and the packages grid reflows to one column.

User Roles & Permissions

  • Public (no sign-in required): Anyone can explore breakdowns, savings and packages. Signed-out visitors browse the page freely.
  • Get started / Sign in: The header CTAs, and each package's Get this package button, lead into the authentication flow and the patient portal.

The Treatments page (the indicative From price this page itemises), the marketplace (per-clinic pricing and quotes), the Quality page (the escrow and limitations the promise card links to), and the portal's Payments & Escrow screen, which uses the same cost-breakdown model for a real case.

Flow & Screenshots

flowchart LR
  Pricing[Pricing] --> Hero[Page hero]
  Pricing --> Procedure[Procedure selector]
  Procedure --> Itemised[Itemised estimate]
  Procedure --> Home[What it costs at home]
  Pricing --> Packages[All-inclusive packages]
  Packages -->|Get this package| Portal[Patient portal]
  Pricing -->|promise link| Quality[Quality]

Guided Walkthrough Steps

The in-app walkthrough for this screen has 6 steps (auto-advances every 5 seconds; Prev / Pause / Next; click outside to exit):

  1. Transparent prices, before you commit ([data-tour="pricing.hero"])

Every estimate here is itemised, not a vague quote, and funds sit in escrow until care milestones are met. The stats summarise the promise.

  1. Pick a procedure ([data-tour="pricing.procedure"])

Choose a procedure to load its fully itemised estimate and a home-market comparison.

  1. See exactly what you pay ([data-tour="pricing.compare"])

On the left, every cost line grouped into treatment, hospital, travel and services with an all-in total. On the right, how that total compares to prices at home.

  1. Prefer one number ([data-tour="pricing.packages"])

All-inclusive packages bundle the clinical care with accommodation, transfers and concierge for a single from-price.

  1. Upfront and escrow-protected ([data-tour="pricing.promise"])

You see a full estimate before committing; payments release only as milestones are verified, with a full pre-arrival refund. The link opens our quality and considerations.

  1. When you are ready ([data-tour="site.cta"])

Get this package or Get started leads into the patient portal, where your real, itemised quote is prepared after a medical review.